FIND US
ADDRESS
Purely Zen
Finegans Road
BT35 8YY Jonesborough
Northern-Ireland
FAQ
1
How do I
place an order?
Simply browse our shop and put your desired items in your shopping cart. When you are finished you can then click the shopping cart and start the checkout process. After you placed your order you will get an order confirmation sent to the e-mail address you provided at the checkout. This e-mail will include your ordered items, your order number and all other details such as the billing and delivery address.
2
Payment
& Shipping
As we are a start up company, so for now you will be able to pay for your orders by paying the bill directly into our bank account via SEPA payment. We are in the process of adding a payment provider which will allow you to make payment directly via other means such as creditcard / PayPal / Banktransfer. We will update our new and / or existing customers once these payment options become available on our website.
3
Secure Ordering
& Payment Options
All orders will be processed in a secure environment and all payments processed via our website will also be secure and encrypted. Once we have partnered up with a payment provider you will also enjoy their layers of security when paying for your orders via our website. All customer data is held securely by us and will not be shared with any third parties.
4
Returns
& Refunds
You can see our full return and refund policy in the relevant section of this website. We are absolutely confident that you are happy with our products but when you are not for whatever reason we will refund you in full when you have returned the ordered products back to us. We want only happy customers and therefore we also have a very easy and transparent way for you to get a refund in case something is not the way it should be.